HTM Knowledge Solutions

Expert HTM Consulting for Program Optimization

Healthcare organizations and self-maintainers can now leverage our extensive HTM expertise to optimize their own in-house support programs to achieve top-quartile performance without outsourcing.

ISS Solutions can help your team design/develop a portfolio of customized reporting tools to track key outcomes including PM compliance, equipment uptime, and staff productivity to support regulatory and accreditation readiness.

Leverage our team’s extensive HTM expertise to evaluate internal workflow processes, implement industry best practices and accelerate your results.

HTM Knowledge Solutions

• Medical equipment capital planning and equipment evaluation
• Medical equipment asset inventory verification
• Third-party vendor performance and service level agreement (SLA) verification
• Medical equipment regulatory compliance and accreditation survey preparation

Vendor-neutral equipment needs assessment & capital planning – can be billed at a one-time charge if for a limited time period or at a flat monthly charge if ongoing services are requested, or offered at no cost to HTM Complete Solutions customers. Identify and help prioritize equipment that should be considered for replacement based on age, risk, maintenance history/reliability, and/or parts availability.

• Determine budget for equipment replacement costs.
• Assist in developing the equipment bid specifications and requests for proposals.
• Assist in new and replacement equipment evaluation process.

Asset inventory verification (aka Inventory Only service) Conduct comprehensive on-site review of facilities to verify the accuracy of the medical equipment inventory and/or collect information on the equipment (i.e. IT data)

• Update CMMS with changes to the inventory

In-house biomed and vendor performance and Service Level Agreement (SLA) verification – Whether a hospital has an in-house healthcare technology management department or uses an equipment manufacturer or third-party to maintain and manage its medical equipment, ISS can perform an in-depth audit to verify that performance, regulatory, and/or contractual requirements are being met.

Medical equipment regulatory preparedness – ISS Solutions can help ensure the hospital’s medical equipment management program is prepared and compliant for its next regulatory inspection and/or accreditation survey by:

• Ensuring HTM’s policies and procedures are up-to-date with the latest regulatory and applicable accrediting agency requirements.
• Verify staff are following the policies and procedures.
• Reviewing equipment history and PM documentation for accuracy and compliance.
• Auditing PM stickers (if applicable) to verify they match PM documentation.
• Auditing asset inventory for completeness and accuracy.
• Reviewing Environment of Care (EOC) and Medical Equipment Management Plan (MEMP) documentation for compliance.

Learn more about the benefits of our customized HTM Support Program.