Good Shepherd Rehabilitation Network – Clinical Technology Case Study

Good Shepherd Rehabilitation Network – Clinical Technology Case Study

Company: Good Shepherd Rehabilitation Network
Headquarters: Allentown, Pennsylvania
Business: Nationally recognized rehabilitation leader offering a continuum of care for over 60,000 patients with disabilities.

Overview

Challenge: Find a provider capable of designing and owning Good Shepherd’s clinical engineering program.

Solution: : Collaborate with ISS Solutions to keep vital clinical equipment in optimal condition across three inpatient and 18 outpatient care sites.

Benefits:

• Designed a customized clinical engineering program that ensured regulatory and accreditation compliance since 1992
• Took ownership of the clinical engineering program, including equipment inspection, repair, and documentation
• Provided expert service for specialty equipment and recommendations about equipment purchase and retirement
• Tailored program to fit budget constraints

Good Shepherd Rehabilitation Network provides a full continuum of rehabilitation care. — Patients with physical or cognitive injuries and disabilities require a range of medical and therapeutic attention. Good Shepherd provides outpatient and inpatient rehabilitation centers and hospitals, long-term care and independent living homes, an acute care hospital, and a work services division. Their facilities are located throughout eight eastern Pennsylvanian counties, and serve patients from both in-state and out-of-state.

With physical and mental rehabilitation services spanning the entire spectrum, Good Shepherd Rehabilitation Network needed a clinical engineering program that offered comprehensive clinical equipment maintenance and management. Good Shepherd’s state-of-the-art programs, which cover everything from brain injury to amputation, necessitated a reputable organization with the technical capability to handle complex equipment.