When Barbara Maguire, ISS Solutions’ Vice President, Quality & Logistics, Clinical Engineering, thinks of Melissa M., the first word that comes to mind is “enthusiastic.”
“Melissa ‘goes the extra mile’,” explained Ms. Maguire. “Her work ethic and excellent customer service skills make her an exemplary employee.”
Melissa has been ISS Solutions’ Sourcing Specialist since joining the team in 2007. She is responsible for procuring parts and supplies to support ISS Solutions’ clinical engineering technicians.
“My management has given me great freedom to develop and grow our department,” said Melissa. She is implementing policies to increase efficiency for requests. She incorporates all the purchasing processes into the ISS AssetManager system, saving technicians’ time and streamlining communication with accounting.
“Melissa has a wonderful attitude toward making ISS Solutions a better place to work,” said Ms. Maguire. One day, Melissa took the afternoon off, but returned to work due to a pressing overnight order. She ordered the part and followed up, making sure it arrived on time. “I love to shop, so this position was a natural fit,” commented Melissa. “I feel great satisfaction when sourcing hard-to-find items at significant discounts.”
Melissa studied Graphic Design at Luzerne County Community College, concentrating in Computer Graphics. She’s currently pursuing her B.A. in Business Administration at Misericordia University, where she’s a member of the AƩT sorority. Melissa enjoys reading, theater productions, concerts, and traveling to amusement parks and beaches with her family.
Melissa said her coworkers “make my job exciting and fun. I’m grateful to be a part of the team.”