ISS Solutions Partners with Level Platforms, Inc. to Provide Remote Network Monitoring Services
Langhorne, PA, December 30, 2005—ISS Solutions, a leading provider of specialized information technology and clinical engineering lifecycle management services, recently announced its partnership with Level Platforms, Inc. to provide remote monitoring services for client network assets.
This new remote network monitoring service gives ISS Solutions a 24x7, real-time view of client networks and peripherals. This enables early symptoms of trouble to be identified. Remedial steps can be taken before problems become severe. ISS Solutions adds this service as part of its ISS Select managed service offering.
Level Platform’s remote monitoring utility is based on Microsoft’s .NET platform and presents all customer site data through a centralized, consolidated web console. The console is an intuitive “central dashboard.” It provides integrated security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, and asset inventory (hardware, software, network devices, and patches).
The reporting system is secure and web-based, so data is always timely and accurate. The central dashboard summarizes any critical statuses, while providing immediate drill-down access to detailed information.
Herb Viniarski, ISS Solutions Director of Information Technology Services, commented, “This remote monitoring solution takes a reactive break/fix process and turns it into a proactive management program for key network devices and their peripherals.” Viniarski continues “When combined with our expert IT service, ISS Solutions is able to manage each client IT network as one coordinated, comprehensive, cost-effective program and ensure optimum performance.”
This partnership with Level Platforms, Inc. is part of ISS Solutions’ ongoing mission to provide exceptional technology lifecycle management. In addition to remote network monitoring, ISS Solutions offers network infrastructure design and support, network security systems, help desk services, technology acquisition, asset management services, and clinical engineering solutions.
About ISS Solutions
ISS Solutions, a Geisinger company, provides specialized technology lifecycle management solutions to healthcare and commercial organizations in the mid-Atlantic region. For more than 30 years, their experts have helped organizations maximize performance through timely, accurate and cost-effective clinical engineering and information technology support services that increase productivity and ensure regulatory compliance. Their extensive service offering is customizable and can be applied selectively or as part of a single-source managed services program. For more information, visit www.ISSsolutions.com or call ISS Solutions at 215-752-2221.
About Level Platforms, Inc.
Level Platforms, Inc., based in Ontario, Canada, is a leading provider of remote monitoring and management software products for IT service providers. For more information, visit www.levelplatforms.com.