Geisinger – Clinical Technology Case Study

Geisinger Relies on ISS Solutions for Comprehensive Clinical Engineering Services across Geographically-Distant Campuses

Company: Geisinger
Headquarters: Danville, PA
Business: A 30,000 employee, integrated health services organization widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models.

Overview

Challenge: Provide comprehensive, cost-effective clinical engineering services to Geisinger’s seven hospitals, over 100 clinics, two research centers, and medical school in Pennsylvania.

Solution: Capitalize on ISS Solutions’ knowledge, experience, and broad geographical base to manage clinical engineering assets at all Geisinger campuses in Pennsylvania.

Benefits:

• Exceeded industry benchmarks without exceeding budgets.
• Centralized management of all medical equipment.
• Expanded services to include device integration and security, and strategic technology planning.

ISS Solutions’ responsibility is to provide total clinical engineering support to Geisinger. This assures Geisinger of objectivity; management of economic, regulatory, and technological risks; and best practices.

ISS Solutions currently manages 100 percent of the clinical devices at Geisinger’s seven hospitals and over 100 community practice and specialty clinics in Pennsylvania—everything from patient monitoring systems, to sterilizers, to linear accelerators. Over 100 ISS Solutions employees are charged with assessment, onboarding, preventative maintenance, repair, and disposal services for over 60,000 clinical devices.